• SAGlobal recognized as the Winner of the 2018 Microsoft Dynamics 365 for Talent Partner of the Year Award

    SAGlobal recognized as the Winner of the
    2018 Microsoft Dynamics 365 for
    Talent Partner of the Year Award



    Learn more

SAGlobal Proudly Sponsors Summit EMEA

Exceptional Content, Engaging Networking Opportunities, Access to Industry Experts & More

SAGlobal Proudly Sponsors Summit EMEA

Join us at Summit EMEA 24-26 April 2018. This conference is hosted by Dynamic Communities at the Convention Centre Dublin located in Dublin, Ireland. SAGlobal is a proud Silver Sponsor of Summit EMEA, the user group conference that brings together Microsoft Dynamics 365, AX and CRM users, industry experts and software development vendors. We look forward to seeing you at this conference.

Customize: Is it a “bad word” in Dynamics 365?

A guide for aligning Dynamics 365 for Finance and Operations (AX) and Dynamics 365 for Customer Engagement (CRM) consultants with terminology

Customize: Is it a “bad word” in Dynamics 365?

What does “Customize” mean: You say tomato, I say tomahto:

Now that Microsoft Dynamics 365 for Finance and Operations (AX) and Dynamics 365 for Customer Engagement (CRM) are together and part of the Dynamics 365 offering, there is a marriage of two very different applications with different architectures, developer tools, and most importantly, TERMINOLOGY. This post is aimed at helping define some of the key, differing terminologies from a Dynamics 365 for Customer Engagement (CRM) Consultant’s perspective. I hope to help in relaxing some Dynamics 365 for Finance and Operations (AX) consultants perception of customizing the application and also prepare Dynamics 365 for Customer Engagement (CRM) consultants to define terms before proposing any custom developments.

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