Dynamics 365 Customer Engagement (CRM Expert)Seasoned improvement expert with extensive experience in automation and simplification of business operations, achieved through the implementation of Microsoft Dynamics 365. Due to real business development and operations experience, is adept at focusing on features that are measurably valuable to users and stakeholders.
Demonstrates a passion and unique proficiency to quickly comprehend complex business entities within a model and compartmentalize into features. Known for ability to execute successful product launches and program initiatives in both domestic and international markets, maintaining excellent technical knowledge and quickly adapting to changing requirements.
Over 15 years immersed in Microsoft product experience maintaining expert proficiency in all Microsoft productivity products.