Microsoft Dynamics AX Implementation: The beginning of the end? - Part 1
Disclaimer : SAGlobal is one of the largest and most reliable Microsoft Dynamics AX partners and has been successfully carrying out multi country roll outs for large enterprises as a single vendor for many years now. The views expressed in this blog are that of the author and might not necessarily match those of the organization. This post talks more about ‘what is most preferred?’ a single vendor or a multi vendor approach for ERP implementation and also to highlight the pain points of a multi country roll out.
Who wouldn’t expect a solution that can ensure the system is fully designed, developed, customized to suit company needs, implemented and operational at ALL locations and on schedule!! I do see a lot of takers but, it does raise a few eyebrows about the ‘possibility’!
In the current transient economy, organizations have put renewed emphasis on workable solutionsfor management of all entities in a business. They are now more concerned about that ‘one consistent process’ which can manifest communication and transparency across entire organization. This requires manageable, multiple level platforms that can rationalize corporate incidences with ease.
From working with company tags like ‘international’, our work environment today has tacitly reached a borderless world (almost) and will remain this way in times to come.
We’re moving from the need to have a ‘unified financial statement’ across locations to the need to have a truly ‘unified global operations platform’. It is no longer just finance, but the ENTIRE operations. The true ambition of ERP is to make an attempt to integrate all departments and functions across a company onto a single system that can serve all those different departments’ and in particular needs.
Let’s begin with how an ERP can help us in achieving this? An ERP can help by putting in place standardized, auditable, automated processes in place via application modules for finance, human resources, product planning, purchasing, inventory, interacting with suppliers, customer support and other aspects of business, typically integrating all aspects under one umbrella for easy and effective management. For a multinational – this standardization needs to move as far across the organization as is possible. The big challenge here though is that a globally integrated company needs to balance the need for better corporate coordination with the ability for greater latitude to operate in local markets.
Organizations that have multi country operations tend to usually face immense challenges during pre and post stages of implementation, integration, support, change management, and controlling cost and in maintaining schedules.
What are these hassles and why are there overruns anyway?
I will discuss about the challenges of a multi country roll out like – The localization issues of each country, key user training effectiveness, schedule overruns, acceptance of the ‘change’ in application and understanding amongst staff, cost surge etc.. and the reasoning behind ‘what works better?’ in such an implementation, a single vendor or a multi vendor, in my next blog… :)
About the Author
Mala is one of the advisory bloggers at SAGlobal . She manages the Digital media marketing communications and assists in the marketing campaigns at SAGlobal.
Mala enjoys writing interactive content and loves to share
nitty grittys of anything that pan’s out in the technological world.