Microsoft’s New Dynamics 365 for Talent Application a Big Win for Services Organizations
As a Microsoft Dynamics 365 consultancy focused in the professional services industries, our clients view managing their talent and human capital as mission critical. Not only are a services organization’s talent and intellectual capital a primary source of competitive advantage, but the successful deployment of this talent to deliver client services can directly impact an organization’s bottom line and the ability to grow in an efficient manner.
Unfortunately, the HR function in most services firms hasn’t traditionally been viewed in the strategic light that it is being viewed today. HR’s role is only now expanding beyond its traditional focus on employee administration and transactions, and it is becoming a critical part of the business strategy, responsible for designing and improving the entire talent experience to create a differentiated culture. In fact, according to Deloitte, 69% of executives believe that company culture is critically important to realizing the organization’s mission and vision. So, it’s critical that HR no longer remains a back-office department – it must be viewed as a key driver of company strategy and be tasked to deliver innovative talent practices. The fastest way to get there is by digitally transforming your organization’s HCM processes.
The challenge is that reimagining HR is much easier said than done. HR leaders are faced with significant hurdles to creating a digitized workplace, innovating the talent experience, and building a culture of empowerment. To accomplish these goals, HR needs meaningful data that can be translated into a clear representation of the company culture – insights that can provide a foundation of the HR programs and initiatives required to create an impactful talent experience. Unfortunately, with most HR departments using disconnected systems with limited reporting and analytics capabilities, HR leaders don’t have the insights that they need to easily move away from traditional, restrictive practices.
The opportunity to overcome these hurdles and help drive digital transformation in HR is why we at SAGlobal are excited to offer the new Microsoft Dynamics 365 for Talent solution. If you’re not familiar with Dynamics 365 for Talent, this is a new SaaS cloud-based HCM solution that is part of Microsoft’s Dynamics 365 solution, a next generation suite of intelligent cloud-based business applications. Dynamics 365 for Talent helps organizations strategically attain, empower, and optimize their talent. The solution leverages integration with LinkedIn Talent Solutions to help employers build compelling brands, post job openings, and streamline the process of finding qualified applicants. By integrating candidates from LinkedIn and other applicant tracking systems (ATS) into Dynamics 365 for Talent, recruiters and hiring managers can accelerate the candidate interviewing and hiring process. And by offering personalized onboarding experiences, organizations can ensure that new employees are acclimated, connected, and productive as quickly as possible.
SAGlobal got early insight into Dynamics 365 for Talent when we were approached by Microsoft to assist our client, Chemonics, in implementing the new Dynamics 365 for Talent solution as an early adopter prior to the new application being publicly announced. Chemonics was the first organization to go “live” on the new solution.
To gain a real-world perspective of how Dynamics 365 for Talent can help services organizations drive digital transformation throughout their HR processes, read how Chemonics’ Executive Vice President, Eric Reading, describes their challenges around HCM and talent management:
“Bringing strong talent into our organization is central to Chemonics’ mission to promote meaningful change around the world to help people live healthier, more productive, and more independent lives. The fact that we need to attract and onboard talent across our 80 field offices around the globe makes this process quite challenging. Once recruited, it is essential that we can match the skills and expertise of our global talent with the right projects worldwide.
By working with SAGlobal to implement Dynamics 365 for Talent, we’ve gained a standardized global tool for identifying candidates, managing our hiring process, efficiently onboarding talent into the organization, and effectively deploying that talent. And best of all, this will integrate to our Dynamics 365 ERP platform to ensure that our human capital management processes aren’t isolated from the rest of our business. This will be a transformative change for our organization."
Dynamics 365 for Talent holds the potential to really transform how services organizations view their HR function. Firms that can proactively move to make HCM and talent management a key part of their business strategy will have a leg up on creating a differentiated culture that attracts and retains the best possible talent. With so much on the line, isn’t it time that your firm made HR a priority?
About the Author
Andy Yeomans is Director of Business Development for sa.global, where his role is to help project-driven organizations evaluate and select ERP software systems to better manage their finances, projects, clients, and resources. Andy was instrumental in developing the organization's Microsoft Dynamics 365 industry solutions and practice area for the AE & Environmental industry. Andy has over 17 years of ERP experience and has helped dozens of AE & Environmental firms evaluate, select, and implement ERP software systems for their business.